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Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by 2 Four Design ("Company"), a graphic design agency. By accessing or using the Company's website or engaging in any services provided by the Company, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Company's services.

 

Services

  • a. The Company provides graphic design services, including but not limited to logo design, branding, website design, print design, and other related services. 

  • b. The specific details, scope, and deliverables of the services will be agreed upon by the Company and the client in a separate written agreement or proposal. 

  • c. The Company reserves the right to refuse or terminate services if the client engages in any illegal or unethical activities.

 

Intellectual Property

  • a. The Company retains all intellectual property rights, including copyrights, trademarks, and any other proprietary rights, associated with the services provided, including but not limited to design concepts, drafts, final designs, and deliverables.

  •  b. Upon full payment of the agreed fees, the Company grants the client a non-exclusive, non-transferable license to use the final designs solely for their intended purpose. The client may not modify, reproduce, distribute, or create derivative works from the designs without the Company's prior written consent.

  •  c. The client warrants that any materials, content, or information provided to the Company for the provision of services do not infringe any third-party rights. The client agrees to indemnify and hold the Company harmless against any claims or liabilities arising from the use of such materials, content, or information.

 

Fees and Payment

  • a. The client agrees to pay the Company the agreed fees for the services provided. Unless otherwise stated, all fees are quoted in the currency specified by the Company and are exclusive of any applicable taxes.

  •  b. The Company may require a deposit or partial payment before commencing any work. The remaining balance shall be paid upon completion of the services or according to the agreed payment schedule.

  •  c. If the client fails to make payment within the specified timeframe, the Company may suspend or terminate the services and pursue any legal remedies to recover the outstanding amount.

 

Confidentiality

  • a. The Company and the client acknowledge and agree to maintain the confidentiality of any confidential information disclosed during the course of the services.

  •  b. Confidential information includes but is not limited to trade secrets, business plans, client lists, pricing information, and any other non-public information that is designated as confidential or that reasonably should be understood to be confidential.

 

Limitation of Liability

  • a. The Company shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of the services, even if advised of the possibility of such damages.

  •  b. The Company's liability for any direct damages arising out of or in connection with the services shall be limited to the fees paid by the client for the specific services giving rise to the claim.

 

Termination

  • a. Either party may terminate the services by providing written notice to the other party. The client shall be responsible for paying for any services rendered up to the date of termination.

  •  b. The Company may terminate the services immediately if the client breaches any provision of these Terms or engages in any illegal or unethical activities.

 

Entire Agreement

These Terms constitute the entire agreement between the Company and the client and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

Data Protection, Access to Information, and Customer Data Storage and Deletion Policy at 2 Four Design

At 2 Four Design, we are committed to ensuring the security, compliance, and responsible management of data. This comprehensive policy covers our approach to Data Protection, Access to Information, and Customer Data Storage and Deletion.

Data Protection Act Compliance:

Our business strictly adheres to all statutory requirements of the Data Protection Act. We register all personal data on our computer systems, taking reasonable steps to ensure accuracy and confidentiality. The Data Protection Act safeguards individuals' rights regarding information held on computers, requiring compliance with eight principles of good practice.

  • Fairly and lawfully processed.

  • Processed for limited purposes.

  • Adequate, relevant, and not excessive.

  • Accurate and not kept longer than necessary.

  • Processed in accordance with the data subject’s rights.

  • Not transferred to countries without adequate protection.

 

GDPR Implementation (Effective from 25 May 2018):

This policy aligns with the operational commencement of GDPR. Its purpose is multifaceted:

  • Comply with legal, regulatory, and corporate governance obligations and good practice.

  • Gather information for investigations, regulatory bodies, legal proceedings, or requests.

  • Ensure adherence to business policies (e.g., email and internet use).

  • Fulfill operational needs, including recording transactions, training, and quality control.

  • Investigate complaints, check references, and manage staff access, absences, and conduct.

  • Market our business and improve services.

 

General Commitments:

This policy applies to information related to identifiable individuals, such as staff, applicants, former staff, clients, suppliers, and other third-party contacts. We pledge to:

  • Comply with both the law and good practice.

  • Respect individuals' rights.

  • Be open and honest with individuals whose data is held.

  • Provide training and support for staff handling personal data for confident and consistent actions.

 

GDPR Priorities:

Our first priority under GDPR is to avoid causing harm to individuals, focusing on compliance with their rights, keeping them informed, maintaining information securely, and holding good-quality data. Secondly, we aim to address legitimate concerns by being open, transparent, and providing choices over data use, including the right to erasure and rectification, as detailed in Privacy Notices issued at the point of data gathering.

Addressing Key Risks:

To address potential risks, this policy is complemented by an Information Security Policy. Privacy Notices will be issued, explaining data details, purposes, and data subjects' rights. Training for staff will ensure GDPR compliance, varying according to roles and responsibilities.

Data Retention and International Transfer:

We commit to keeping data only for as long as necessary, tailored to specific circumstances. We have no intention to transfer data internationally.

Breach Handling:

Significant breaches will be handled through the Company's disciplinary procedures, potentially amounting to gross misconduct.

 

Customer Data Storage and Deletion Policy:

We underscore the critical importance of protecting data shared by our customers. 2 Four Design maintains the right to store any provided information, data, images, or media for an indefinite period or until a deletion request is made by either the customer or 2 Four Design itself. This data may be shared with third-party partners in our supply chain solely for activities pertinent to the customer's project. Both parties retain the right to request data deletion at any time. Our pledge to transparency ensures customers are always aware of how their data is managed within our operations. Additionally, 2 Four Design presumes that all shared information, imagery, and data come with the necessary approvals and consent from any individuals or organisations depicted or referenced.

References & Case Studies

2 Four Design reserves the right to use any produced work as a case study or in discussions, marketing, and references, unless a customer explicitly requests otherwise. 

At 2 Four Design, our policies reflect our commitment to maintaining the highest standards of data management, compliance, and customer-centric practices.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at hello@2fourdesign.com

 

By using the Company's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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