These Terms and Conditions ("Terms") govern your use of the services provided by 2 Four Design ("Company"), a graphic design agency. By accessing or using the Company's website or engaging in any services provided by the Company, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Company's services.

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1. Services

a. The Company provides graphic design services, including but not limited to logo design, branding, website design, print design, and other related services.
b. The specific details, scope, and deliverables of the services will be agreed upon by the Company and the client in a separate written agreement or proposal.
c. The Company reserves the right to refuse or terminate services if the client engages in any illegal or unethical activities.

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2. Intellectual Property

a. The Company retains all intellectual property rights, including copyrights, trademarks, and any other proprietary rights, associated with the services provided, including but not limited to design concepts, drafts, final designs, and deliverables.
b. Upon full payment of the agreed fees, the Company grants the client a non-exclusive, non-transferable license to use the final designs solely for their intended purpose. The client may not modify, reproduce, distribute, or create derivative works from the designs without the Company's prior written consent.
c. The client warrants that any materials, content, or information provided to the Company for the provision of services do not infringe any third-party rights. The client agrees to indemnify and hold the Company harmless against any claims or liabilities arising from the use of such materials, content, or information.

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3. Fees and Payment

a. The client agrees to pay the Company the agreed fees for the services provided. Unless otherwise stated, all fees are quoted in the currency specified by the Company and are exclusive of any applicable taxes.
b. The Company may require a deposit or partial payment before commencing any work. The remaining balance shall be paid upon completion of the services or according to the agreed payment schedule.
c. If the client fails to make payment within the specified timeframe, the Company may suspend or terminate the services and pursue any legal remedies to recover the outstanding amount.

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4. Confidentiality

a. The Company and the client acknowledge and agree to maintain the confidentiality of any confidential information disclosed during the course of the services.
b. Confidential information includes but is not limited to trade secrets, business plans, client lists, pricing information, and any other non-public information that is designated as confidential or that reasonably should be understood to be confidential.

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5. Data Protection and Processing Agreement

a. The Company agrees to comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) in handling and processing personal data on behalf of the client.
b. The Company acts as a Data Processor for clients' personal data and will only process data in accordance with the client’s instructions as the Data Controller.

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6. Customer Rights Under GDPR

a. Clients and individuals whose personal data is processed by the Company have the right to:
- Access their personal data.
- Request the rectification of inaccurate data.
- Request the erasure of their data ("right to be forgotten").
- Restrict or object to the processing of their data.
- Data portability, where applicable, to receive their personal data in a structured, commonly used format.
b. Any such requests can be made by contacting the Company at hello@2fourdesign.com. The Company will respond to these requests in accordance with the statutory timeframes set out under GDPR.

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7. Data Retention

a. The Company will retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
b. Clients will be informed of the specific retention period for their personal data, or the criteria used to determine that period, in the relevant Data Processing Agreement or project proposal.
c. Once the data is no longer required, it will be securely deleted or anonymised in compliance with GDPR requirements.

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8. Third-Party Data Sharing

a. The Company may share personal data with third-party partners (such as print suppliers or digital platforms) as part of delivering the agreed services.
b. Any third-party data sharing will be done in compliance with GDPR, ensuring that all third-party providers have appropriate safeguards in place to protect personal data.
c. Clients will be informed in advance about any third parties with whom their data may be shared, and the specific purposes for this sharing.

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9. Data Breach Notification

a. In the event of a data breach, the Company will promptly assess the impact and take necessary steps to mitigate any damage.
b. If the breach is likely to result in a high risk to the rights and freedoms of individuals, the Company will notify the Information Commissioner’s Office (ICO) within 72 hours and inform affected individuals without undue delay.
c. The Company will document any personal data breaches, including the nature of the breach, the categories and number of data subjects affected, and any remedial action taken.

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10. Limitation of Liability

a. The Company shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of the services, even if advised of the possibility of such damages.
b. The Company's liability for any direct damages arising out of or in connection with the services shall be limited to the fees paid by the client for the specific services giving rise to the claim.

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11. Termination

a. Either party may terminate the services by providing written notice to the other party. The client shall be responsible for paying for any services rendered up to the date of termination.
b. The Company may terminate the services immediately if the client breaches any provision of these Terms or engages in any illegal or unethical activities.

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12. Entire Agreement

These Terms constitute the entire agreement between the Company and the client and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

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13. Customer Data Storage and Deletion Policy

a. The Company reserves the right to store any information, data, images, or media provided by the client for the duration of the project and for any necessary post-project purposes, unless a deletion request is made by the client or the Company.
b. Upon the client’s request, personal data will be securely deleted or anonymised, except where the Company is required to retain the data for legal or regulatory reasons.
c. The Company assumes that all shared information, imagery, and data provided by the client have the necessary approvals and consents from any individuals or organisations depicted or referenced.

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14. References & Case Studies

2 Four Design reserves the right to use any produced work as a case study or in discussions, marketing, and references, unless a client explicitly requests otherwise.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at hello@2fourdesign.com.

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By using the Company's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.